Q1: Where can I purchase Okinawa FunPASS?
A1: Please refer to the resellers listed on the website, you can choose to purchase from any of the above resellers.
Q2: Will I receive a physical Okinawa FunPASS after purchase?
A2:No, this FunPASS is an electronic certificate. If you do not receive the electronic certificate after purchase, please ask the reseller where you purchased it.
Q3: How do I activate my Okinawa FunPASS?
A3:Just present the QR code on the electronic certificate to the store staff for verification, no need to print a paper certificate.
Q4: What is the validity period of Okinawa FunPASS?
A4:There is a 5-day validity limit, i.e., the FunPASS must be used within 5 days after the first use of any ticket (including the day of the first use of the ticket). For example, if you use the ticket for the first time at 9:00 am on January 1, the ticket will be valid until 23:59 pm on January 5.
Q5: Can I get a refund if I don’t finish using it?
A5: Once the product is used, returns and refunds will not be accepted.
Q6: How to use the shopping discount?
A6:Go to a partner attraction or store, open the app and present the QR code in the app to the staff for verification.
Q7: How can I get a ticket for the Okinawa Churaumi Aquarium?
A7:Please select the desired date within the Okinawa FunPASS APP and scan the QR code in the APP at the automatic gate entrance of the Okinawa Churaumi Aquarium for admission.
Q8: How can travelers who have purchased the Okinawa FunPASS through “Sunrise Rent A car” and “Dream Rentalcar” inquire about their orders and request refunds?
A8:Please log in to check.